Contact information
Questions about a pair, an order or the practical details? Email or call CHOUOL using the details below.
Email, telephone and customer service
+1 (562) 415-3440
Monday–Friday, 9:00 AM–5:00 PM Pacific Time.
For an order question, include your order number. For a product question, tell us the product name and the size or width you are considering. For a return, contact us before sending the parcel so that we can provide the correct instructions and prepaid label.
Business, dispatch and return address
NATALIE RACHEL ARCE
CHOUOL
12143 Bonwood Rd
El Monte, CA 91732-3808
United States
This address is used for our business operations, inventory dispatch and returns. Please contact us before visiting or sending a return so that arrangements can be confirmed. The customer-service hours above are not walk-in retail opening hours.
Read our shipping policy, returns and refunds policy or frequently asked questions for more information.